The programmable agent platform for multi-channel execution.
Build branded AI agents with code, state, tools, and knowledge. Gloria helps teams automate support, qualification, onboarding, and internal workflows without reducing everything to a generic chatbot.
Why build automation with AI agents?
faster time-to-agent when teams start from reusable programmable workflows.
execution across every channel without waiting for a human handoff.
to connect tools, upload knowledge, and publish a first agent experience.
What can Gloria do in this new version?
Gloria is now positioned as a programmable agent platform. The design stays familiar, but the product narrative is about deployable runtime logic, channel orchestration, and branded automation systems.
Multi-channel agents with one programmable brain.
Design Gloria once, then deploy the same logic across WhatsApp, web chat, SMS, email, voice, and API triggers with channel-aware behavior.
Agent builders for forms, intake, and qualification flows.
Model real workflows as structured prompts, actions, states, and tool calls so every agent can capture context, route work, and move conversations forward.
Knowledge, files, and custom actions in the same runtime.
Give Gloria access to documents, FAQs, links, internal instructions, and custom actions so agents can answer accurately and do useful work, not just chat.
Human takeover when the workflow needs judgment.
Keep agents autonomous by default, then allow operators to step into live sessions, resolve exceptions, and hand control back without losing context.
Production features around the agent core.
Prompt engineering
Ship guided agent templates with strong defaults instead of starting from an empty prompt.
Notifications
Alert operators when new threads start, escalation rules fire, or a human takeover is requested.
Knowledge base
Ground agent behavior in uploaded files, links, FAQs, and operating instructions.
Structured actions
Trigger APIs, mutate state, collect fields, and automate next steps directly from the conversation.
Brand customization
Control visual identity, embedded surfaces, and messaging so Gloria feels native to your product.
Programmable runtime
Use handlers, state, tools, and generated text together so agents behave predictably in production.
Operational guardrails
Gate sensitive actions, disable AI when needed, and route exceptions back to human teams.
Cross-channel delivery
Publish the same Gloria logic to chat, messaging, and voice entry points without rebuilding.
Some of the newer Gloria features worth calling out.
The platform now goes well beyond the original assistant story. These are the more advanced capabilities already present in the studio, runtime, and channel stack.
Operator delegation and async task routing
Queue Operator tasks from the agent runtime, delegate long-running work, stream updates back into the conversation, and keep humans in the loop only when needed.
Trace visualization, tests, and cost inspection
Inspect traces, logs, state, and cost panels directly in the studio so teams can debug agent execution like a real product workflow, not a black-box chatbot.
MCP servers and tool-native agents
Attach MCP servers, external tools, and action handlers so Gloria can read systems, call services, and perform structured work beyond pure text generation.
Document templates and verification pipelines
Run structured document extraction, provider retries, validation rules, and verification flows from the same platform that handles conversations and agents.
Agent Studio with dev and prod source views
Iterate on dev code, compare against prod code, deploy intentionally, and manage runtime behavior from a purpose-built studio instead of editing one live prompt.
Channel orchestration across chat, messaging, and email
Run the same Gloria logic across WhatsApp, Telegram, email, public chat, voice, and API-triggered flows while keeping state and Operator controls consistent.
Every solution has its own price. And that is an advantage.
We design both the solution and the investment model to be tailored: clear, controlled, and aligned with the value you are going to get.
Setup
An initial investment tailored to the scope of your project: design, development, and full integration into your ecosystem. No hidden extras.
Continuous optimization
We make sure the solution evolves with you. Improvements, adjustments, and updates included to maximize performance.
Pay per use
A flexible model where you pay based on real activity. No inflated licenses or unnecessary fixed costs: you stay in control at all times.
FAQ for the new Gloria platform.
Yes. New workspaces can start from the signup flow and build agents before committing to a paid rollout.
Let's talk about your agents.
Tell us about your use case and our team will get back to you. Leave your phone number if you'd like us to follow up by text or call.